We want you to love everything your purchase from Find Your Cool! You have 7 days after you receive your purchases to decide if you want to keep everything. If you decide to return any of your items, please contact us at; info@FindYourCool.us or at 617-686-3687 and we will authorize your return for full refund less shipping charges. Returned merchandise must be in original condition and shipped in original packaging. Customer is responsible for return shipping charges. We recommend you insure your package.